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ASSEMBLY & INSTALLATIONS

Make jobs profitable. 
Make customers come back.

Mover runs the planning, execution, and visibility behind assembly and installation operations. From the service tier offered at booking to the sign-off at the door, the decisions that shape margin and customer experience are connected in one platform.

features

The job starts at the booking

In assembly and installation, the cost and the customer experience are shaped long before the crew arrives. The service tier offered at booking, the window committed to, and the crew dispatched all determine whether the job is profitable and whether the customer would order again. Getting that right, across service types, carriers, and customers, is what Mover is built for.

JOB ECONOMICS

Make service tiers profitable

Job time is a significant driver of route cost, and it varies considerably across service types, products, and access conditions. Plans built on fixed averages slip in execution, margins erode, and delivery windows are missed.

Mover's dynamic task time calculates stop duration from real workload so routes reflect what the job actually requires. Vehicle capacity constraints match the right crew, skills, and equipment to each stop automatically, and driver breaks are built into every plan so productivity and compliance hold across the full shift.

IN-HOME INSTALLATIONS

Scale best practices across delivery crews

Assembly and installation involve multiple steps with different requirements for each service and deviations must be logged. Inconsistent execution creates callbacks, repeat visits, and costs that accumulate. 

Mover's driver app guides crews and captures signed, photo-backed proof of delivery so the job is traceable from start to finish. Automated communications keep customers informed throughout, and live tracking gives operations teams the visibility to act before an issue becomes a return visit.

RETURNS & TAKEBACK

Plan returns and deliveries on same routes

Regulatory requirements and customer expectations mean most appliance deliveries include a unit to collect, and furniture operations carry return volumes on top. When forward and reverse flows are planned separately, the result is unnecessary trips, empty miles, and customers waiting longer. 

Mover's multiple collection points plans outbound, inbound, and return flows in one run. Route refilling treats every depot return as part of a continuous shift, and linehaul and hub tracking keeps reverse goods visible from doorstep to warehouse so nothing is left unaccounted for.

FLEET ORCHESTRATION

One operation, regardless of who is on the route

Most operations run a mix of owned crews, contracted carriers, and specialist 3PLs, each with different costs, capabilities, and compliance obligations. Manual allocation leaks cost, creates uneven service quality, and burdens planners with coordination. 

Mover's intelligent carrier selection allocates routes based on cost, contract commitments, and past performance. The carrier network gives every partner role-based visibility to manage their own drivers without planner intervention, and assign & dispatch keeps execution consistent across the full operation.

BENEFITS

Turn assembly and installations into a growth driver

Win on service and price

Make the delivery experience a reason customers choose you and order again. Build loyalty where competitors compete on cost alone.

Eliminate cost of failed promises

Remove the repeat visits, claims, and missed windows that erode margins. Make first-time success the standard across services and carriers.

Operate responsibly

Meet driver regulations, sustainability targets, and reporting obligations without sacrificing route efficiency and burdening planners.

why customers work with us
"Our customers are on construction sites, and their time is tight. Mover's transparency and automated updates cut down on the 'where's my delivery' calls significantly, and it's made SLA compliance and our ESG reporting far easier to manage. We've been with Mover since 2016 and haven't looked back."
Esben Jansen
VP Operations, Solar Danmark
"We're a flower company, not a logistics company. Mover didn't just give us software - they brought logistics expertise that complemented our own team."
Allan Thy Christensen
Head of Nordic Logistics and Network, Interflora
"It used to be a messy operation. Now everything is sequenced, and the dock runs the way a production line should."
Asbjørn Hansen
Site Manager, Brød Cooperativet
"I would say Mover's TMS has been instrumental in driving customer satisfaction and cost reductions in our operations."
Lars Rasmussen
Commercial Director, Coop
expertise

Mover is more than just software

Turn your logistics data into operational performance

Assembly and installation operations generate more cost, crew, and execution signal than most teams can act on. Our analysts work inside the same platform managing your routes, surfacing cost patterns, building custom models, and turning findings into decisions.

Redesign how your operation runs

Most operations has years of carrier-managed planning, inconsistent service definitions, and handoffs that erode margin. We map where time and cost leak and design the workflows and system logic your operation should run on.

Build what platform configuration can't reach

When standard capabilities don't cover your service ladder, installation workflows, or takeback logic, our development team builds the extensions, integrations, and algorithms that do.

Build an operation that keeps getting better

Consistent execution across crews, carriers, and service tiers doesn't happen on its own. Our specialists embed new ways of working, keep the platform tuned, and run the improvement cycles that make gains last.

See Mover in Action

Ready to take control of your distribution?

Talk to our team and see how Mover connects planning, dispatch, drivers and data in one platform – built around how your operation actually runs.

Frequently asked questions

How is Mover different from other TMS platforms for assembly and installation?

Most TMS platforms optimize stop sequences. Mover plans against real job time, crew skills, return flows, and customer commitments in one connected system – ensuring routes reflect operational reality from booking to sign-off.

How does Mover handle different service tiers?

Service types are configured with their own job time rules, crew requirements, vehicle constraints, and communication triggers. Curbside, in-home delivery, installation, and assembly run in the same planning environment without separate workflows to optimize for delivery density and resource utilization.

Can Mover plan one- and two-person crews together?

Yes. Crew requirements are applied automatically during route optimization. The system decides whether a one-person stop joins a two-person route or runs on a dedicated solo route based on what is most efficient on the day.

How does Mover handle takeback and returns on the same route? 

Outbound, inbound, and return flows are planned in one run. Old appliance collection, returns, and replacements are sequenced alongside deliveries so no reverse trip runs empty.

How does Mover support crews with different skills and certifications?

Crew skills, certifications, and equipment requirements are matched to each delivery automatically. Jobs only go to crews qualified to complete them.

How does Mover reduce failed first attempts? 

Pre-arrival notifications triggered by live ETAs notify customers when the route is planned and at set times before the crew arrives, removing the dependency on driver calls. Continuously updated ETAs keep expectations aligned from booking through arrival.

How does Mover support mixed fleets of owned crews, contracted carriers, and 3PLs? 

All fleet types run in one environment. Each partner manages their own crews and routes with role-based visibility, while allocation runs automatically based on cost, performance, lead time, contract commitments, etc.

How does Mover help meet emissions and compliance obligations?

Driver regulations and break requirements are built into route planning automatically. GLEC-compliant CO2e is calculated on every shipment and route, giving operations audit-ready emissions data without manual work.