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Live Tracking & Supervision

Turn route execution into a controlled, predictable operation

Move beyond static plans and passive tracking. Monitor every driver, route, and order in real time, detect delivery risk before commitments are missed, and resolve exceptions proactively. Embed real-time supervision and predictive control directly into route execution.

Trusted by operators who own the delivery promise

BENEFITS

Deliver predictable, high-performance route execution

Improve on-time performance

Detect delivery risk early, contain disruptions before they escalate, and protect OTIF with proactive execution control.

Reduce support workload

Automate customer notifications to eliminate manual status checks and WISMO.

Increase transparency

Share real-time visibility with customers and carriers to improve coordination.

Drive continuous improvements

Turn data into route-level intelligence that improves carrier oversight, service reliability, and network performance.

PERFORMANCE INTELLIGENCE

Turn data into measurable performance gains

Analyze historical route performance, uncover deviation and dwell-time patterns, and monitor execution KPIs across drivers and carriers. Use route-level intelligence to strengthen governance, improve service reliability, and drive continuous operational optimization.

AUTOMATED CUSTOMER COMMUNICATION

Keep customers informed without increasing workload

Trigger arrival and delay notifications automatically based on live route progress and updated ETAs. Configure communication workflows to standardize outreach, reduce WISMO calls, and scale customer transparency without adding dispatcher overhead.

Additional resources

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Frequently asked questions

What is live tracking and supervision?

Live tracking and supervision is a real-time execution visibility capability within Mover’s TMS. It displays shipment and driver location, route progression, and continuously updated ETAs across orders, routes, and drivers, enabling operational control and recipient transparency.

Can operations detect delays before they happen?

Yes. The system flags projected SLA-risk when updated ETAs exceed configurable thresholds and delivery commitments. Operations teams can identify at-risk routes and deliveries early and intervene before commitments are missed.

Can customers track deliveries in real time?

Yes. Recipients receive a configurable tracking link that displays live driver location, updated ETA, and support information. Visibility settings can be configured and controlled to match business requirements.

Can carriers access tracking data?

Yes. Carriers can view all assigned drivers and routes in real time, improving coordination across distributed fleets and multi-stakeholder operations.

Can communication be automated based on live data?

Yes. Arrival notifications, delay alerts, and other recipient communications are triggered automatically based on route progression and ETA logic. Workflows, triggers and events are fully configurable.

Is historical tracking data available?

Yes. The system stores route execution data, including driving speed, dwell times, deviations, and second-by-second driver locations. Historical data supports performance analysis and continuous improvement.

Does the feature integrate with proof of delivery?

Yes. Live tracking integrates with proof-of-delivery (POD) events, providing full visibility from route start through completion.

Can customer service access real-time data during inbound calls?

Yes. Based on your preferred configurations, recipients and service teams can view live driver location and updated ETA in realtime, reducing manual follow-up and resolving inquiries faster.

Is live tracking configurable?

Yes. ETA logic, SLA thresholds, communication workflows, geofencing rules, and recipient-facing visibility can be configured to match operational requirements and compliance policies.

See Mover in Action

Ready to take control of your distribution?

Talk to our team and see how Mover connects planning, dispatch, drivers and data in one platform – built around how your operation actually runs.