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Customer Cases
76%
reduction in “where is my order” and reactive support calls
60%
reduction in support call resolution time
45%
Interflora observed a reduction in calls asking where an order is (WISMO)
20%
improvement in cost per delivery
12%
reduction in failed or missed deliveries
35%
reduction in loading dock waiting time
Lower
cost per accurate delivery
Fewer
failed or duplicate deliveries
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