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Carrier & Driver Performance Tracking

Multiply what your best carriers and drivers do

Identify what separates top performers across your network. Give every carrier and driver the same objective performance picture and turn continuous improvement into a systematic part of how you operate.

Trusted by operators who own the delivery promise

BENEFITS

Make carrier and driver performance measurable

Raise performance across your network

Identify what your best carriers and drivers do differently and share performance benchmarks to multiply operational best practices.

Build accountability

Give operators, carriers, and drivers the same objective view of performance. Replace subjective assessments with metrics everyone can act on.

Find the right fix

Pinpoint whether delays or low accuracy trace back to execution, route design, or planning assumptions before drawing conclusions or making changes.

DATA WAREHOUSE

Put performance data where your teams already work

Access all carrier and driver performance data through the data warehouse and feed it directly into the BI tools, settlement systems, and reporting platforms your teams already use.

Frequently asked questions

What carrier and driver data does Mover track?

Mover captures operational data across every shipment, route, and delivery including task times, ETA accuracy, delivery outcomes, and deviations. This data is structured by carrier, driver, hub, and route so performance can be measured and compared consistently across your network.

How does carrier benchmarking work when carriers operate on different regions and routes?

Benchmarking is done by route, shipment, and task characteristics and conditions. Performance data can be filtered and sorted by route type, region, and service model so comparisons reflect operational reality rather than surface-level differences.

Can individual drivers be tracked across carriers?

Yes. Every route execution is tied to the specific driver who completed it, whether they work directly for you or through a carrier. This allows performance to be assessed at the individual level, independent of the carrier organization.

How do you distinguish a driver performance issue from a planning issue?

Mover compares planned task times and ETAs against actual outcomes at the route and stop level. This makes it possible to identify whether delays originate in driver execution, route structure, or planning assumptions before drawing conclusions.

Can carriers and drivers see their own performance data?

Yes. Performance data can be surfaced to operators, carriers, and drivers simultaneously. Giving every stakeholder the same objective view is what makes improvement conversations productive rather than adversarial.

Where does the performance data live and how is it accessed?

All carrier and driver performance data is stored in Mover's data warehouse and is accessible besides the TMS through BI tools, direct export, or API. It can be connected to the reporting platforms, settlement systems, and workforce tools your teams already use.

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